Privacy Policy

At Bespoke Pet Images, we respect your privacy and are committed to protecting any personal data you provide when using our website or contacting us via telephone or email.

Who We Are

Operating from Kingspark Business Centre, 152–178 Kingston Road, New Malden KT3 3ST, we specialise in transforming your favourite pet photos into high-quality, custom granite plaques. These plaques serve as unique and meaningful gifts, home décor, or keepsakes. 

Information We May Collect

We may collect:

• Your name and contact details (email address, telephone number)

• Booking information (dates, service type, special requirements)

• Payment details (processed securely via our booking system)

• Non-personal usage data (e.g. IP address, browser type, session duration) collected via cookies for performance monitoring and analytics

How We Use Your Information

We use your personal data to:

• Process and confirm orders

• Communicate updates regarding your order status

• Improve our services, customer experience, and website functionality

We do not sell or lease your personal data. Disclosure may occur only to fulfil service requests or where required by law.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, loss, or misuse.

Cookies

Our website may use cookies to support essential functionality and monitor performance. You may disable cookies via your browser settings; however, this may affect certain site features.

Your Rights

Under applicable data protection laws, you have the right to:

• Request access to personal data we hold about you

• Request correction of inaccurate or incomplete information

• Request erasure or restriction of processing

• Withdraw consent for marketing communications

• Object to processing where applicable

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Bespoke Pet Images
Kingspark Business Centre, 152–178 Kingston Road, New Malden KT3 3ST
020 8390 6476
ian@peacem.co.uk